Terms & Conditions

Terms and conditions

We would like to inform you that any personal data obtained by this form, as well as your e-mail address, will be incorporated into the file:

1- [ WEB USERS / NEWSLETTER], correctly registered in the General Register of the Data Protection of the ‘Andorran Data Protection Agency’, which corresponds to CuriosiTours at the business address of: Carretera De Les Feixes 8, Les Terres Bloc A, Atico 14, Arinsal, La Massana (Principat d’Andorra), NRT F-293767-R, with the commercial registration number of 927942 V, E-mail info@curiosi.tours, with the objective of this form to register his personal data, can interact with the services of the web, make an on-line reservation, as well as the sending of periodic information of our offers of products, activities and services which might interest you, including by electronic means.

You may at any time be able to unsubscribe from this type of contact, by sending an email to the address info@curiosi.tours, indicating in the subject “unsubscribe from the distribution list “, or use the corresponding option when receiving an email.

CuriosiTours promises to use the data obtained by this form only with the aim of fulfilling the above criteria.

By reading the present term, any person filling in this form declares that he/she is aware of the destination and use of the personal data obtained.

Sending this e-mail, implies acceptance of the terms outlined.

Likewise, you can exercise the right to access, rectify, suppress and should you wish to, oppose (ARSO rights), according to the terms established by Qualified law 15/2003, by presenting or sending an application in writing to: Carretera De Les Feixes 8, Les Terres Bloc A, Atico 14, Arinsal, La Massana (Principat d’Andorra) or by e-mail to: info@curiosi.tours and with a photocopy of your ID or similar documentation indicating the subject as “DATA PROTECTION”.

Use of the Website

The client is authorized to use the website with the sole purpose of making legitimate enquiries or bookings and undertakes not to make speculative, false or fraudulent bookings or reservations in anticipation of demand. Likewise, the client undertakes to provide www.curiosi.tours with correct and accurate contact information such as e-mail addresses, in full awareness of the possibility of CuriosiTours using that information as a contact method if necessary.

Acceptance of general terms and conditions

By accessing and using the website, consumers and clients expressly agree to all of the general terms and conditions, which are automatically considered to form part of the contract without the need for each of the terms and conditions to be individually transcribed in writing on the contract. Terms and conditions fulfill and exercise the relevant legislation in force without breach of such legislation.

Use of Client’s Contact Information

The client making the booking certifies that they are aged 18 or over and has the legal capacity to use the website and fulfill legal obligations. The client certifies that all personal data facilitated during the booking process is correct, and accepts financial responsibility for any operation carried out in their name or on their account. The client hereby authorizes CuriosiTours to include all of the personal data supplied in relation to a booking, both their own and that of the persons named in the booking in CuriosiTours’ confidential data base to be employed for future communications, in accordance with the provisions of Law 15/2003 of 18 December 2003 concerning personal data protection. If the client wishes to consult, correct, cancel or oppose the use of such data, they should make this known to the Personal Data Registry (Registro de Inscripción de datos personales) of the Principality of Andorra.

Products

The products that may be purchased on the website can be booked separately or in combination as a package of services.

Other services

Curiositours can not be held responsible for the provision of services by the suppliers used in the tours. Curiositours remains exempt from any contractual, extra contractual, or any other kind of liability.

Registration, bookings and payments

Payment must be made for a total of 100% of the total price of services booked at the time of reservation. Bookings will not be considered confirmed until such payment has been made. If payment is not made, the booking will be cancelled automatically, subject to the terms and conditions set out in our cancellations policy. The client must automatically print the relevant document (booking confirmation) once 100% of the payment has been made. An invoice may be requested once the end date of the services booked has passed. Payment may be made by means of credit card. Bookings shall include the services set out in the booking confirmation.

Confirmation

Once the client has made payment for the total cost of the booking as previously indicated, they will automatically receive booking confirmation. This confirmation forms the basis for the booking contract: the client accepts that they are responsible for printing and checking the booking confirmation, verifying that all details contained in the confirmation are correct, since the services booked may only be provided in accordance with the details provided during booking.

Handwritten signature

Due to the special circumstances involved in distance contracts, the client acknowledges the impossibility of signing the payment slip, understood to be the document through which consent for the transaction carried out is normally given. Therefore, the client renounces the signing of such documentation in the case of all electronic transactions generated as a result of an online booking. The person who completes the booking form on the website must be authorized to make the booking on behalf of all group members participating in the trip, and must confirm that all group members accept the booking terms and conditions. Moreover, said person will be responsible for the total cost of the booking, including all fees resulting from cancellations or changes. Likewise, said person will be responsible for informing the other group members of the booking confirmation details and any other pertinent information.

Insurance

We recommend that suitable travel insurance is purchased before the client arrives at their destination. The client is responsible for verifying that their insurance offers adequate coverage. Insurance should cover items such as cancellation fees, all personal loss, medical costs and the costs of assistance or repatriation in the event of accident or illness.

Cancellation costs

If you have any queries, you may contact CuriosiTours directly by calling +376 66 88 77. In the event client changing or cancelling their booking, fees may be charged. In any case, if a client cancels their booking within the stipulated deadline, no cancellation fees will be applied.

Where no fees are specified in the description of the service in question, the following conditions will apply:
-Between 7 and 2 days before: 50% of total booking price
-Less than 24 hours and no show: 100% of total booking price.

Under no circumstances will a refund be offered for any services booked and voluntarily unused by the client.

Complaints

Any irregularities or deficiencies detected by the client in the services booked must be reported directly to the service provider in question and during the course of the use and enjoyment of the service. The client must allow sufficient opportunity for the situation to be rectified following its discovery. In the event that the solution provided is not considered satisfactory, the client should contact CuriosiTours in writing, info@curiosi.tours. CuriosiTours is not responsible for any loss or injury suffered as a result of the action, omission, or negligence of any provider or third party.

Information accuracy

The client acknowledges and accepts that CuriosiTours can not be considered to be liable for any inaccurate information offered by service providers. The client also acknowledges the following: Providers of services offered by CuriosiTours make efforts to ensure that all information contained on this website is up to date and accurate. Therefore, the client is informed and accepts that the prices and information contained on this website may be subject to changes and are provided for information purposes only.

Force majeure

CuriosiTours does not accept liability for any changes, cancellations or booking changes, or for any loss or damages incurred by the failure on the part of service providers to comply with any of their obligations to the client when such failure to comply is due to force majeure. Such circumstances include but are not limited to the following: war, revolution, terrorist attack, border closure, epidemic, natural disaster or any other circumstance that may have serious consequences for both parties, as well as any other unpredicted circumstance outside of CuriosiTours’ control.

Legislation and jurisdiction

The application and interpretation of these general terms and conditions is governed by the legislation in force in the Principality of Andorra. In the event of any dispute arising from the interpretation or application of any of these terms and conditions, the parties, with express waiver of any other jurisdiction that may correspond to them, submit to the jurisdiction and competences of the Courts and Tribunals of the Principality of Andorra.

Quotations

Any quotes are subject to the availability at the moment that our proposal shall be accepted by the client.